Turn Accessibility into a Competitive Advantage with a Verified VPAT.
Don't let compliance block your sales pipeline. We provide expert-authored Accessibility Conformance Reports (ACR) that help you pass procurement reviews, meet global standards (Section 508, EN 301 549), and close enterprise deals faster.
Validated. Accurate. Trusted by Procurement Teams.
Automated scans catch less than a third of accessibility issues. A credible Accessibility Conformance Report (ACR) requires expert judgment — manual testing with real assistive technologies. We evaluate your product against WCAG 2.2, ensuring your ACR stands up to scrutiny from the procurement teams who decide whether you win or lose the deal.
Human-Led Audits: 100% manual verification of key user flows.
Sales-Ready Documentation: We speak the language of procurement officers.
Risk Reduction: Avoid legal liability by accurately declaring your conformance level.
£274 billion — the spending power of disabled people in the UK (the "Purple Pound")
Comprehensive ACR Services for Modern Software.
Your buyers need proof that your software is accessible. We provide the documentation that gets you through procurement — accurate, detailed, and ready for the scrutiny of enterprise and public sector evaluation processes.
Full WCAG 2.2 Evaluation
We conduct a rigorous audit of your platform against the latest Web Content Accessibility Guidelines (WCAG 2.2), covering Level A and AA success criteria.
VPAT 2.5 (WCAG Edition) Completion
We author your report using the latest industry-standard template (VPAT 2.5), ensuring your documentation is current and accepted globally.
Global Compliance Mapping
Selling globally? We map your conformance to the standards your buyers require:
UK: PSBAR 2018 and Equality Act requirements.
EU: EN 301 549 for European market access.
US: Section 508 (Revised) for federal contracts.
Roadmap & "Partial Conformance" Strategy
No software is perfect — and buyers know it. We help you draft clear, honest explanations for areas of partial conformance, turning potential red flags into roadmap conversations that build trust rather than raise concerns.
Trusted to Deliver Digital Compliance for the UK’s Leading Institutions.
From councils to universities to consumer champions — we've helped the UK's leading institutions make their digital services accessible.
From Audit to Signed ACR: A Transparent Path to Compliance.
We partner with your team to scope, test, and improve your product before the final report is signed — ensuring your VPAT helps you close deals, not lose them.
Scope & Sample
We identify key user journeys to audit, ensuring we cover the necessary scope to satisfy buyers without over-testing unnecessary pages.
The Audit
Our experts manually test your software using assistive technology (screen readers, keyboard navigation).
Draft Review
We review the draft findings with you before the report is finalised. We help you identify 'quick wins' — fixes you can implement immediately to improve your conformance level before the final report is signed.
Final ACR Delivery
You receive a signed, defensible Accessibility Conformance Report (ACR) and a clear roadmap for remaining issues, ready to hand to your prospects.
VPAT vs. ACR – What’s The Difference?
While most people ask for a "VPAT," what they actually need is a completed ACR. We handle the complex translation of technical issues into this standardised format so your team doesn't have to.
VPAT (Voluntary Product Accessibility Template)
The blank template document created by the ITI Council.
ACR (Accessibility Conformance Report)
The filled-out, final document that you hand to your clients.
Procurement Accessibility Requirements in the UK.
Your buyers face multiple accessibility requirements — and they'll expect your documentation to address them. We ensure your ACR covers the standards that matter to your target markets."
EN 301 549
The European harmonised standard for ICT accessibility, specifically designed for procurement.
Required for UK public sector bodies and increasingly referenced in private sector contracts.
Includes requirements for web, software, hardware, and documentation.
WCAG 2.2 AA
The Web Content Accessibility Guidelines is the global technical standard for digital accessibility.
The benchmark against which websites, web applications, and digital documents are evaluated.
Equality Act 2010
UK law requiring service providers to make reasonable adjustments for disabled people.
Applies to digital services and creates legal exposure when procured technology excludes disabled users.
PSBAR 2018
The Public Sector Bodies Accessibility Regulations require UK public sector websites and apps to meet WCAG 2.1 AA and publish accessibility statements.
Extends to procured third-party services.
Trusted by Organisations That Take Accessibility Seriously.
"The audit report was clear, thorough, and actually useful. Not just a list of failures, but practical guidance we could act on immediately. The walkthrough call was invaluable for our developers."
"Fast turnaround, plain English, and they clearly know their stuff. We went from no idea where we stood to full WCAG 2.2 AA compliance in under two months."
What You Need to Know About ACRs.
A Voluntary Product Accessibility Template (VPAT) is the standard format for documenting product accessibility. Once completed, it's called an Accessibility Conformance Report (ACR). Understanding what makes a strong ACR, and what buyers look for, helps you use this document as a competitive advantage.
A VPAT (Voluntary Product Accessibility Template) documents how a product conforms to accessibility standards like WCAG, Section 508 (US), or EN 301 549 (EU). It's organised by success criteria, with conformance levels declared for each: Supports, Partially Supports, Does Not Support, or Not Applicable.
Once completed, the document is technically called an ACR (Accessibility Conformance Report) — though most people use "VPAT" to mean both.
The template was originally created for US federal procurement but is now used globally, including by UK organisations evaluating technology purchases.
Buyers face their own accessibility obligations. When they procure your software, your accessibility becomes their responsibility.
Public sector organisations are legally required to purchase accessible technology. Enterprise buyers increasingly include accessibility in RFP requirements — driven by legal risk, accessibility commitments, and the reality that inaccessible tools exclude employees and customers.
A VPAT gives procurement teams a standardised way to evaluate your product's accessibility against competitors. No VPAT often means no consideration.
Buyers have learned to spot weak VPATs. A credible ACR includes:
Clear methodology. Explains how testing was conducted (manual testing, assistive technologies used, browsers/devices tested).
Specific remarks. The "Remarks and Explanations" column provides meaningful detail, not just "Supports" with no context.
Honest partial conformance. Where issues exist, they're acknowledged with clear explanations and, ideally, remediation timelines.
Current version. Matches the product version buyers are evaluating, dated within the last 12 months.
Third-party validation. Independent assessment carries more weight than self-reported claims.
Expect procurement teams to dig deeper than the document itself. Be prepared to answer:
When was this VPAT last updated, and does it reflect the current product version?
What testing methodology was used (automated, manual, assistive technology)?
Were users with disabilities involved in testing?
What are your most significant known accessibility issues?
What's your roadmap for addressing accessibility gaps?
How do you handle accessibility bug reports from customers?
Who is responsible for accessibility at your organisation?
Having clear answers demonstrates that accessibility is embedded in your organisation, not just a box-ticking exercise.
Products change — features are added, interfaces are redesigned, and accessibility can regress. We recommend updating your ACR/VPAT:
Annually at minimum.
After significant releases that affect user interface or functionality.
When standards update (e.g., a new WCAG version).
VPATs older than 12-18 months are considered outdated by most procurement teams. An old report suggests you're not actively maintaining accessibility — which may be worse than having no report at all.
Get Your Accessibility Strategy.
We assess your current state, identify gaps, and build a roadmap that fits your budget, timeline, and team capacity.
Accessibility Conformance Report FAQs
Pricing depends on your product's size and complexity. A simple web application with limited screens costs less to audit than an enterprise platform with multiple user roles and extensive functionality.
As a guide, our ACR services typically range from £1,500 to £4,500, including the audit and completed report. Contact us with details of your product for an accurate quote.
Typically 2-4 weeks from kickoff to delivery, depending on product complexity and our current workload. The audit usually takes 1-2 weeks; ACR completion and review adds another week.
Working to a procurement deadline? Let us know — we can often accommodate urgent timelines.
Most products do — and buyers know it. A VPAT doesn't require perfect accessibility; it requires honest documentation.
A well-documented ACR with some "Partially Supports" ratings, accompanied by clear explanations and a credible remediation roadmap, is far more trustworthy than a suspiciously perfect self-assessment. Transparency builds trust.
The audit we conduct also gives you a prioritised list of issues to fix — many clients improve their product before or after the ACR is finalised.
It depends on your target market:
UK/EU public sector: EU Edition (EN 301 549)
UK/EU private sector: WCAG Edition
US government: Section 508 Edition
Global or multiple markets: International Edition
Not sure? We'll recommend the right approach based on where you're selling.
Technically, yes — the template is free. But there are risks.
Accurate completion requires deep understanding of WCAG success criteria and how issues affect real users. Most product teams don't have this expertise in-house, leading to inaccurate ratings that buyers will challenge.
More importantly, procurement teams are sceptical of self-reported VPATs. Third-party ACRs carry significantly more weight.
You'll receive:
A completed Accessibility Conformance Report (ACR) in accessible Word and PDF formats.
The underlying audit report with detailed findings and remediation guidance.
Guidance on publishing and sharing your ACR.
Follow-up support for questions from your team or buyers.
Yes. After delivering your ACR, we can provide remediation support — either consulting with your development team or implementing fixes directly for web projects.
Many clients fix critical issues before we finalise the ACR, resulting in stronger conformance ratings to share with buyers.