Accessibility Retainer Packages.
A flexible monthly partnership that gives you access to expert accessibility support whenever you need it. Use your hours for audits, consulting, training, design reviews, or remediation guidance.
Accessibility Isn't a One-Time Fix. It's an Ongoing Commitment.
Your website isn't static. New features ship, content changes, and designs evolve. Without ongoing attention, accessibility issues creep back in — often without anyone noticing until an audit or complaint surfaces.
A retainer gives you a dedicated accessibility partner who knows your products, your team, and your goals. No more starting from scratch with each project. No more scrambling when urgent issues arise.
With predictable monthly hours and priority support, you can stay ahead of accessibility debt, train your team continuously, and ship inclusive products with confidence.
Choose the Right Level of Support.
Whether you need occasional guidance or embedded expertise, we have a package that fits. All packages include priority response and rollover hours.
Use Your Hours However You Need.
Every retainer is flexible. You're not locked into a fixed service — use your hours for whatever accessibility support your team needs that month.
Dedicated Monthly Hours
5, 10, or 20+ hours reserved exclusively for your team each month.
Priority Response Times
24-hour response for urgent issues. Never wait in a queue.
Regular Check-Ins
Scheduled calls to review progress, plan ahead, and address concerns.
New Content & Feature Reviews
Accessibility reviews before you ship, not after.
Accessibility Statement Updates
Keep your public accessibility statement accurate and current.
Team Q&A and Ad-Hoc Guidance
Slack, email, or call — get answers when questions arise.
Rollover Hours
Unused hours roll over for up to one month. Never lose what you've paid for.
Monthly Usage Reports
Full transparency on how your hours were used and what was achieved.
Expert Accessibility Support, Embedded in Your Workflow.
We don’t believe in lengthy cycles for every small fix. Our retainer model is designed to embed expert accessibility support directly into your existing tools (such as GitHub or Jira), giving your team instant access to guidance whenever they need it — without the friction.
Discovery Call
We learn about your products, team, and accessibility goals to recommend the right package.
Kick-Off & Onboarding
We get access to your tools, meet your team, and establish communication channels.
Ongoing Support
Use your hours for reviews, questions, training, or whatever you need that month.
Monthly Review
We review progress, report on hours used, and plan priorities for the coming month.
One Retainer. Countless Ways to Drive Compliance.
Here are some of the ways our retainer clients use their monthly hours.
Pre-Launch Reviews
Audit Top-Ups
Accessibility Sprint Consulting
Design Reviews
Training Sessions
Procurement Support
Trusted to Deliver Digital Compliance for the UK’s Leading Institutions.
From councils to universities to consumer champions — we've helped the UK's leading institutions make their digital services accessible.
Trusted by Organisations That Take Accessibility Seriously.
"The audit report was clear, thorough, and actually useful. Not just a list of failures, but practical guidance we could act on immediately. The walkthrough call was invaluable for our developers."
"Fast turnaround, plain English, and they clearly know their stuff. We went from no idea where we stood to full WCAG 2.2 AA compliance in under two months."
Let's Build a Partnership That Works for You.
Tell us about your team and accessibility goals. We'll recommend the right package and answer any questions — no commitment required.
Frequently Asked Questions
We ask for a 3-month initial commitment to allow time for onboarding and meaningful impact. After that, you can continue month-to-month or cancel with 30 days notice.
Absolutely. You can upgrade or downgrade your package at any time with 30 days notice. We'll help you find the right level as your needs evolve.
Unused hours roll over to the following month (up to one month's worth). For example, if you have 10 hours and use 6, you'll have 14 hours available next month.
Active work such as audits, reviews, training, and consulting counts against hours. Quick questions via Slack or email (under 15 mins) are typically included at no charge.
No problem. Additional hours can be purchased at a pre-agreed rate. We'll always let you know before going over your allocation.
However works best for you — Slack, Teams, email, or scheduled video calls. We integrate with your existing workflow rather than adding new tools.